قائمة ويبليوجرافية
النقاط الرئيسية
مواقع مكتبات تقدم الخدمة دراسات وبحوث برامج كومبيوتر مؤتمرات وورش عمل ويبليوجرافياتمستخلصقائمة ويبليوجرافية تحصر مواقع الانترنت حول خدمة اسال امين المكتبة ، او الخدمة المرجعية الالكترونية التي تقدم عبر الانترنت ، وقد قسمت المواقع الى 5 اقسام هى؛ مواقع مكتبات تقدم الخدمة ، دراسات وبحوث ، برامج كومبيوتر ، مؤتمرات وورش عمل، قوائم ويبليوجرافية في الموضوع.
الاستشهاد المرجعي بالبحث
خدمة أسأل امين المكتبة Ask The Librarian : قائمة ويبليوجرافية . - cybrarians journal . - ع 1 (يونيو 2004) . - تاريخ الاتاحة < اكتب هنا تاريخ اطلاعك على الصفحة > . - متاح في :
www.cybrarians.info/journal/no1/weblio.htmلابد في البداية من تعريف مصطلح ويبليوجرافية Webliography وهى تعني قائمة حصرية بمواقع الانترنت ، وهى نتجت عن دمج المصطلحين Web و Bibliography ، وهى تمام مثل القوائم الببليوجرافية قد تكون عامة او متخصصة في مجال موضوعي عريض او مجال ضيق .وهذه القائمة الويبليوجرافية تحصر مواقع الانترنت في موضوع الخدمة المرجعية الالكترونية او الرقمية والمعروفة بـ أسأل اخصائي المكتبات Ask The Librarian ، وقد وصل العدد الاجمالي للمواقع التي تحصرها القائمة الويبليوجرافية 177 موقع جزءت الى خمسة اقسام رئيسية هى :مواقع تقديم الخدمة : ويحصر هذا القسم مواقع المكتبات التي تقدم تلك الخدمة وقد قسمت فرعيا حسب انواع المكتبات فنجد الاقسام التالية ؛ المكتبات الاكاديمية ، المكتبات العامة ، المكتبات المتخصصة ، ومؤسسات اخرى ، وتم حصر عدد كبير من مواقع المكتبات وصل الى 104 موقعدراسات وبحوث : وهذا القسم يحصر المقالات والبحوث واوراق المؤتمرات المنشورة على الانترنت ، والمتاحة في نصها الكامل وبلغ عددها 29برامج كومبيوتر : ويحصر بعض برامج الكومبيوتر المستخدمة في تقديم الخدمة ، ووصل عدد المواقع الى 7 مواقعمؤتمرات وورش عمل : حصر بالمؤتمرات وورش العمل التي نظمت حول الموضوع ، وبلغ عدد المواقع بهذا القسم 4 مواقعويبليوجرافيات : وهذا القسم يحصر القوائم الويبليوجرافية في الموضوع ، وبلغ عدد المواقع 3 مواقع ولضمان الوصول الى جميع المواقع المذكور فقد تم استخدام ارشيف الانترنت
Internet Archive في الوصول الى الصفحات القديمة والتي تم تغيير عنوانها ، وذلك حتى تتحقق اكبر استفادة من تلك المصادر
مواقع مكتبات تقدم الخدمةاولا : المكتبات اكاديمية
Auburn University Libraries. E-Gateway. InfoChat . -
http://www.lib.auburn.edu/infochat.htmlAustin Peay State University. Ask A Librarian. Ask A Librarian Live Chat Service . -
http://library.apsu.edu/5_0.htmBaruch College. William and Anita Newman Library. Ask A Librarian (Options for Reference Services). By Chat . -
http://newman.baruch.cuny.edu/e_ref/default.htmBowling Green State University. Libraries and Learning Resources. Reference Services. Ask-a-Librarian. Chat with a Librarian . -
http://www.bgsu.edu/colleges/library/infosrv/ref/virtual/Bucknell University. Information Services and Resources. Research Tools. RefDesk Live .
http://www.isr.bucknell.edu/refdesk_live/California Polytechnic State University Pomona. University Library. Ask NOW! . -
http://www.csupomona.edu/~library/html/ask_a_librarian.htmlCanisius College. Andrew L. Bouwhuis Library. Chat with a Librarian . -
http://www2.canisius.edu/canhp/canlib/ask.htmlCarnegie Mellon University. University Libraries. Ask a Librarian. Chat . -
http://www.library.cmu.edu/Research/ask.htmlCase Western Reserve University. University Library. Live Reference Help . -
http://www.cwru.edu/UL/homepage.htmlCégep Vanier College. Library and Information Technology Centre. Live Library Reference. -
http://www.vaniercollege.qc.ca/litc/liveref.htmlCornell University. Cornell University Library Gateway. LiveHelp .
http://www.library.cornell.edu/okuref/chat.htmlDuke University Libraries. William R. Perkins Library. Reference Services. Live On Line Reference . -
http://www.lib.duke.edu/reference/liveonlineref.htmEastern New Mexico. Golden Library. Extended Learning Library Services. Chat Reference Assistance . -
http://www.enmu.edu/golden/refchat.htmlEastern Tennessee State University Libraries. Extended Campus Services. How to Get Help. Live Online Chat with the Reference Librarian / Chat with Librarian . -
http://faculty.etsu.edu/jonesmf/Georgia Institute of Technology. Library and Information Center. Reference Department. Real Time Reference . -
http://www.library.gatech.edu/reference.htmHampton University. William R. and Norma B. Harvey Library. Chat with Us Live / Live Assistant . -
http://www.hamptonu.edu/UniversityServices/library/index.htmlIllinois Institute of Technology. Paul V. Galvin Library. Ask a Librarian. Email and Chat Reference . -
http://www.gl.iit.edu/services/LiveAssistance Page.htmlIndiana University-Purdue University Indianapolis Library. Real Time Reference Help . -
http://www.ulib.iupui.edu/Indiana Wesleyan University . -
http://www.indwes.edu/Indiana Wesleyan University Library. Off Campus Library Services. Questions? Click for Live Help . -
http://www.indwes.edu/Academics/Library/ocls/oclsindx.htmlJönköping University Library. Ask the Librarian . -
http://www.bibl.hj.se/org/fraga_eng.htmlKansas State University Libraries. Ask a Librarian. Live Chat Reference . -
http://www.lib.ksu.edu/vref/Kingwood College Library Online. Questions . -
http://kingwoodcollegelibrary.com/Liberty University. A. Pierre Guillermin Library. External Degree Library Services . -
http://www.liberty.edu/resources/library/edp/index.htmlLouisiana State University Libraries. Services. Ask a Librarian. LiveAssistance . -
http://www.lib.lsu.edu/virtual/liveassistance.htmlMacquarie University Library. As a Librarian (Online Reference Assistance). 2. Virtual Conferencing . -
http://www.lib.mq.edu.au/ask/Maricopa Community Colleges. Librarians Online . -
http://vrl-web2.lssi.com/wcscgi/CDM.exe/mari?SS_COMMAND=CUST_SUP&Category=LIBONL_BMary Washington College. James Monroe Center. Ask a Librarian. Live Assistance / Chat Live! . -
http://www.jmc.mwc.edu/library/ereference.htmMassachusetts Institute of Technology. MIT Libraries. Ask Us! Ask Us!-LIVE . -
http://libraries.mit.edu/research/ask/ask-general.htmlMiami University Libraries. MiamiLINK. Services & Information. Ask a Question. Live Online Assistance . -
http://www.lib.muohio.edu/libinfo/ask_new.htmlMichigan State University Libraries. Virtual Reference Service. Netscape Chat Reference Service . -
http://www.lib.msu.edu/services/chat.html New Jersy Institute of Technology. Robert Van Houten Library. Chat with a Reference Librarian . -
http://www.library.njit.edu/North Carolina State University Libraries. Ask a Librarian LIVE . -
http://wcs00093.egain.net/wcscgi/CDM.exe?SS_COMMAND=CUST_SUP&Category=NCSUNorthwestern University Library. Reference Department. Live Web Chat with a Librarian / Reference Librarian Online . -
http://www.library.northwestern.edu/reference/virtual_reference/index.htmlNorthwestern University of Louisiana. Eugene P. Watson Memorial. Library Chat . -
http://vic.nsula.edu/watson_library/chat.htmlOhio State University Libraries.Education, Human Ecology, Psychology and Social Work Library. Chat With Us Live! . -
http://www.lib.ohio-state.edu/ehsweb/Pace University Library. Research Assistance. Ask a Librarian. Chat Reference . -
http://www.pace.edu/library/links/conveydownload/refhelp.htmlPennsylvania State University Libraries. Virtual Reference Service / Ask a Penn State Librarian, LIVE! . -
http://www.de2.psu.edu/faculty/saw4/vrs/default.htmlPhiladelphia University. Paul J. Gutman Library. RefChat . -
http://www.philau.edu/library/refchat.htmPlattsburgh State University. Library and Computing Services . -
http://www2.plattsburgh.edu/acadvp/libinfo/library/iref.htmlRensselaer Polytechnic Institute. Libraries and Information Services. RensSearch. Interactive HumanClick Reference Service . -
http://www.rpi.edu/library/information/contact.htmlSouthern Illinois University at Carbondale. Morris Library. Online Help/Online Reference . -
http://www.lib.siu.edu/hp/about/digiref.shtmlSpoon River College Learning Resource Center. Virtual "Quick Click" Information Desk . -
http://www.rsa.lib.il.us/~lbell/src/welcome.htmlState University of New York College of Agriculture and Technology at Morrisville. Donald G. Butcher Library."Talk" To a Librarian . -
http://www.morrisville.edu/Library/INDEX.htmlTechnische Universität Hamburg-Harburg. Some Questions (Sie haben noch Fragen)?. Options of Approach. By Live Chat . -
http://www.tu-harburg.de/b/engl/questions.htmTemple University Libraries. Online Reference. Temple TalkNow . -
http://www.library.temple.edu/ref/tbabout.htmTroy State University Libraries. Chat Live! Ask a Librarian . -
https://tsulib.troyst.edu/University at Buffalo, The State University of New York. The Libraries. Help Documentation. Express Links. Instant Message . -
http://ublib.buffalo.edu/libraries/help/refchat.htmlUniversity of California - Irvine Library. Library Services. Ask a Librarian. Ask a Librarian LIVE . -
http://www.library.uci.edu/serv/ask.htmlUniversity of California - Los Angeles (UCLA). Need Help? Ask a Librarian. -
http://help.library.ucla.edu/index.cfm?Category=mainUniversity of Charleston (West Virginia). Schoenbaum Library. Questions . -
http://www.uchaswv.edu/library/University of Chicago Library. Business and Economics Resource Center. Ask-a-Librarian Live . -
http://www.lib.uchicago.edu/e/busecon/asklibrarian.htmlUniversity of Chicago Library. Josepth Regenstein Library. Regenstein Reference and Information Services. Ask a Librarian. -
http://www.lib.uchicago.edu/e/reg/using/reference/ask.htmlUniversity of Florida. George A. Smathers Libraries. -
http://smathersnt11.uflib.ufl.edu/University of Illinois at Chicago. University Library. Library of Health Sciences . -
http://www.uic.edu/depts/lib/lhsp/services/helpdesk.shtml University of Illinois at Urbana-Champaign. Library Gateway. Ask A Librarian . -
http://gateway.library.uiuc.edu/ugl/vr/University of Illinois at Urbana-Champaign. Library Gateway. Libraries by Subject & Specialization. Slavic and Eastern European Library. -
http://webct2.cet.uiuc.edu/public/su01srl300/index.htmlUniversity of Leicester. University Library. Distance Learning Unit. -
http://www.le.ac.uk/li/distance/enquiry/chat.htmlUniversity of Louisville. University Libraries. Reference Services / Ask-a-Librarian . -
http://library.louisville.edu/services/reference.htmlUniversity of Maryland Libraries. Engineering and Physical Sciences Library. Help from Librarians. Chat with a Librarian . -
http://www.lib.umd.edu/ENGIN/chat.htmlUniversitty of Maryland University College. Information and Library Services. Getting Help. Chat with a Librarian . -
http://polaris.umuc.edu/library/liveassistance/patronform.htmlUniversity of Michigan Business School. Kresge Business Administration Library. Ask Us. Contact Kresge Library. Kresge Virtual Reference . -
http://eres.bus.umich.edu/web/contact.htmlUniversity of New Brunswick. UNB Libraries. -
http://www.lib.unb.ca/disted/LIVE/University of North Carolina at Greensboro. Ask a Librarian. Chat . -
http://library.uncg.edu/depts/ref/askalib/University of North Texas Libraries. Online Reference Help Desk . -
http://www.library.unt.edu/chatroom/default.htmUniversity of Northern Iowa. Rod Library. Assistance. Reference. Reference & Instructional Services. Reference Assistance. Ask a Librarian. -
http://www.library.uni.edu/depts/ris/askalibrarian.htmlUniversity of Pennsylvania Library. Lippincott Library of the Wharton School. Ask a Question!. -
http://www.library.upenn.edu/lippincott/LiveReference/refchat.htmlUniversity of Pennsylvania Library. Van Pelt Library. Live Online Reference / Online Librarian . -
http://refchat.library.upenn.edu/University of Rochester Libraries. Ask a Librarian . -
http://www.lib.rochester.edu/University of South Florida. Libraries. USF Virtual Library. Services. Live Assistance . -
http://helpdesk.acomp.usf.edu/cgi-bin/library.cfg/php/enduser/home.phpUniversity of Virginia. Questions? Ask a Librarian . -
http://www.lib.virginia.edu/questions.htmlUniversity of Windsor. Leddy Library. Realtime Online Reference . -
http://cronus.uwindsor.ca/units/leddy/leddy3.nsf/RealtimeReference?OpenPageUniversity of Winnipeg. Library & Information Services. Services. Live Help . -
http://cybrary.uwinnipeg.ca/help/live-help.cfmUniversity of Wisconsin - Madison. Campus Libraries. Reference and Research Assistance. -
http://www.library.wisc.edu/libraries/reference/livehelp/Virginia Commonwealth University. VCU Libraries. -
http://www.library.vcu.edu/connect/livehelp.htmlVirginia Polytechnic Institute and State University. Virginia Tech University Libraries. Online Reference. -
http://www.lib.vt.edu/research/liveref.htmlثانيا : المكتبات العامة
Alhambra Public Library. Live Reference Librarian. -
http://www.247ref.org/portal/hodpage3.cfm?lib='ALHAMBRA'
Baltimore County Public Library. Homework Help . -
http://www.bcplonline.org/askusnow/Biblioteksvagten - Danish LiveReference Service . -
http://www.biblioteksvagten.dk/Harford County Public Library. Student Survival Kit. Live Virtual Reference Service . -
http://www.harf.lib.md.us/HCPL/askusnow/main.htmHartford Public Library. Midnight Library. Interactive Reference . -
http://www.hartfordpl.lib.ct.us/midlib/midlib-refserv-new.htmLos Angles Public Library. Online Librarian Assistance. -
http://www.247ref.org/portal/hodpage3.cfm?lib='LAPL'
Montgomery Count Public Libraries. Ask-a-Librarian. -
http://www.mont.lib.md.us/askalibrarianlive.aspSanta Monica Public Library. Ask Me! . -
http://www.247ref.org/portal/hodpage3.cfm?lib='smpl'
St. Mary's Public Library. Live Reference Assistance . -
http://www.stmalib.org/Suffolk County Cooperative Library System.-
http://www.suffolk.lib.ny.us/snl/Winter Park Public Library. Chat Live / Ask a Librarian . -
http://www.wppl.org/ثالثا : المكتبات المتخصصة
Illinois CPA Society. Library / Resources. Business Research Library. -
http://www.icpas.org/icpas/library/library.aspSouthbank Institute of TAFE. Library. Ask a Librarian . -
http://www.southbank.tafe.net/library/eref/aska.htmرابعا : مؤسسات اخرىAskERIC. Ask an ERIC Expert. AskERIC Live! / Chat with a Librarian . -
http://www.askeric.org/Qa/Ask Now!: Online Answers Australia-wide . -
http://ref3.247ref.org/wcscgi/CDM.exe?SS_COMMAND=CUST_SUP&Category=AUNLACollaborative Digital Reference Service (CDRS) . -
http://www.loc.gov/rr/digiref/CLEVNET Library Consortium. KnowItNow . -
http://www.cpl.org/vrd/vrd.aspKeystone Library Network. Virtual Information Desk. -
http://vid.sshe.edu/Metropolitan Cooperative Library System (MCLS). -
http://www.247ref.org/NOLA Regional Library System . -
http://www.askusquestions.com/OhioLINK. Chat with a Librarian . -
http://www.ohiolink.edu/whats-new.htmlOPAL Project (Online Personal Academic Librarian) . -
http://oulib1.open.ac.uk/wh/research/opal/Seattle Virtual Libraries Consortium (Seattle Public Library). Ask A Question Information Service. -
http://www.spl.org/quickinfo/formexpl.htmlSouth Jersey Regional Library Cooperative. -
http://www.qandanj.org/ State Library of Iowa . -
http://www.virtualreference.net/virtual/06d.htmlThe University Center Library. -
http://www.tuc.edu/lrc/دراسات وبحوثBoretti, Elena. "Il Reference della Biblioteca Pubblica nella Società della Conoscenza." Bibliotime n.s., Anno IV, no, 1 (Marzo 2001).
http://www.spbo.unibo.it/bibliotime/num-iv-1/boretti.htmBarth, Jennifer. Bejune, Kate. The Virtual Reference Librarian's Handbook . D-Lib Magazine . - Vol 9, No 2 (February 2003) . -
http://www.dlib.org/dlib/february03/02bookreview.htmlBoyer, Joshua. "Virtual Reference at the NCSU Libraries: The First One Hundred Days." Information Technology and Libraries 20, no. 3 (September 2001): 122-128.
http://web.archive.org/web/20030116235436/http://www.lita.org/ital/2003_boyer.htmlBroughton, Kelly. "Our Experiment in Online, Real-Time Reference." Computers in Libraries 21, no. 4 (April 2001): 26-31.
http://www.infotoday.com/cilmag/apr01/broughton.htmCoelho, Lina. The Librarian's Internet Survival Guide: Strategies for the High Tech Reference Desk . - 30 April 2003 . - Ariadne Issue 35 . -
http://www.ariadne.ac.uk /issue35/coelho-review/intro.htmlCichanowicz, Edana M. "Sunday Night Live! - An Experiment in Real Time Reference Chat - on a Shoestring Budget." The Charleston Advisor 2, no. 4 (April 15 2001): 49-51.
http://www.charlestonco.com/features.cfm?id=59&type=frCichanowicz, Edana McCaffery. "Sunday Night Live! An Experiment in Live Reference Chat." NyLink Connection 3, no. 1 (Spring 2001): 8-9.
http://nylink.suny.edu/docu/nc/NCspr01.pdfDeCandido, GraceAnne A. E-Reference: Closing in on 24/7. (PLA Tech Note).
http://web.archive.org/web/20010812032545/http://www.pla.org/technotes/ereference.html Florida Distance Learning Reference & Referral Center. "Real Time Reference Using Chat: RRChat". Poster session presented at Libraries Build Community, the 2000 Annual Meeting of the American Library Association, July 18, 2000.
http://www.rrc.usf.edu/pres/chat/index.htmlFolger, Kathleen M. "The Virtual Librarian: Using Desktop Videoconferencing to Provide Interactive Reference Assistance." In Choosing Our Futures: ACRL 1997 National Conference Papers. [Chicago, Ill.?]: ACRL, 1997.
http://web.archive.org/web/20030404012527/http://www.ala.org/acrl/paperhtm/a09.html Horn, Judy. "The Future is Now: Reference Service for the Electronic Era." Chicago: Association of College and Research Libraries, 2001.
http://web.archive.org/web/20011123042215/http://www.ala.org/acrl/papers01/horn.pdf Horn, Judy. "The Future is Now: Reference Service for the Electronic Era.".
http://sun3.lib.uci.edu/~jkhorn/acrl/sld001.htmKhánh, Truong Phoc. "QandAcafe Pairs Internet Speed, Librarian Smarts." SilconValley.com, March 18, 2001.
http://web.archive.org/web/20020126174820/http://www.siliconvalley.com/docs/news/depth/search031901.htm Kresh, Diane Nester. "Offering High Quality Reference Service on the Web: The Collaborative Digital Reference Service (CDRS)." D-Lib Magazine 6, no. 6 (June 2000).
http://www.dlib.org/dlib/june00/kresh/06kresh.htmlLessick, Susan, Kathryn Kjaer and Steve Clancy. "Interactive Reference Service (IRS) at UC Irvine: Expanding Reference Service Beyond the Reference Desk." In Choosing Our Futures: ACRL 1997 National Conference Papers. [Chicago, Ill.?]: ACRL, 1997.
http://web.archive.org/web/20030404063117/http://www.ala.org/acrl/paperhtm/a10.html Lindell, Ann, Mimi Pappas, Jana Ronan, and Colleen Seale. "Shall We Chat? Extending Traditional Referenec Services with Internet Technology". July 2000.
http://web.uflib.ufl.edu/hss/ref/chat/default.htmLipow, Anne G. "Serving the Remote User: Reference Service in the Digital Environment." ALIA, 1999.
http://www.csu.edu.au/special/online99/proceedings99/200.htmLessick, Susan. Kjaer, Kathryn. Clancy, Steve. Interactive Reference Service (IRS) at UC Irvine: Expanding Reference Service Beyond the Reference Desk . - ACRL Association for College and Research Libraries. - last updated January 28, 2004 . -
http://www.ala.org/ala/acrlbucket/nashville1997pap/lessickkjaer.htmMorgan, Eric Lease. See You See A Librarian Final Report, August 30 1999 (December 10, 1996). 17 June 2001.
http://sunsite.berkeley.edu/~emorgan/see-a-librarian/National Information Standards Organization. Report on the NISO Workshop on Networked Digital Reference Services, Held: April 25-26, 2001, Place: Library of Congress, Washington, D.C.. [Bethesda, Maryland: NISO], c2001. Report.
http://www.niso.org/news/reports/netref-report.htmlNilsen, K. The Library Visit Study: user experiences at the virtual reference desk. Information Research, 9 (2) paper 171( 2004 ) .-
http://InformationR.net/ir/9-2/paper171.htmlNoreault, Terry, et al. Real-Time Reference for Undergraduate Students in Science, Mathematics and Engineering, 1999.
http://web.archive.org/web/20040407142820/http://zeeb.library.cmu.edu/Libraries/24x7.pdf Payne, Georgina and David Bradbury. "The OPAL Project: Developing An Automated Online Reference System For Distance Learners." D-Lib Magazine 7, no. 6 (June 2001).
http://www.dlib.org/dlib/june01/06inbrief.htmlRonan, Jana Smith. "Virtual Reference, A Hot New Idea for Extending Services to Remote Users." LIRT News 23, no. 1 (September 2000): 8, 11.
http://web.uflib.ufl.edu/instruct/LIRT/2000/schat.htmlSchneider, Karen G. "The Distributed Librarian: Live, Online, Real-Time Reference."American Libraries 31, no. 11 (November 2000): 64-65.
http://web.archive.org/web/20020127002112/http://www.ala.org/alonline/netlib/il1100.html Shaw, Elizabeth. Real-Time Reference in a MOO: Promise and Problems, April 1996. Report. [http://www-personal.si.umich.edu/~ejshaw/research2.html] 17 June 2001.
http://web.archive.org/web/20011129051845/http://www-personal.si.umich.edu/~ejshaw/research2.html Sloan, Bernie. Ready for Reference: Academic Libraries Offer Live Web-Based Reference
http://www.lis.uiuc.edu/~b-sloan/ready4ref.htmSloan, Bernie. Service Perspectives for the Digital Library: Remote Reference Services, December 16, 1997.
http://www.lis.uiuc.edu/~b-sloan/e-ref.htmlViles, Ann. The Virtual Reference Interview: Equivalencies. July 1999. 65th IFLA General Conference, Bangkok, 23 August 1999.
http://www.ifla.org/VII/dg/dgrw/dp99-06.htmبرامج كومبيوترQuestionPoint . -
http://www.questionpoint.org24/7 Reference . -
http://www.247ref.org/Docutek VRLplus . -
http://www.docutek.com/products/vrl/index.htmlVirtual Reference Toolkit . -
http://www.vrtoolkit.net/Convey Systems . -
http://www.conveysystems.com/eLibrarian . -
http://elibrarian.digi-net.com/QandAcafe.com: The Bay Area Reference Project . -
http://www.qandacafe.com/Maricopa Community Colleges. Librarians Online . -
http://vrl-web2.lssi.com/wcscgi/CDM.exe/mari?SS_COMMAND=CUST_SUP&Category=LIBONL_Bمؤتمرات وورش عملCalifornia State University. CSU Council of Library Directors. Going Where the Students Are: A Symposium on Live Reference in the CSU, California State Polytechnic University, Pomona, May 10-11, 2001. Program Summaries . -
http://www.csupomona.edu/~kkdunn/LiveRef/program.htmCommittee on Institutional Cooperation. Online Reference Services Workshop. University of Wisconsin, Madison, May 3-4, 2001 -
http://www.cic.uiuc.edu/cli/ORSWorkshop/index.htmMARS Hot Topics Dicussion Group. "One More Cup of Coffee ...": After-Hours Chat Reference Service in Public and Academic Libraries, American Library Association, Mid-Winter Meeting, Washington, D.C., January 13, 2001. Forum Summary . -
http://www.nd.edu/~crichter/mars/hot_mid01sum.htmNational Information Standards Organization. Invitational Workshop on Networked Reference Services, Library of Congress, Washington, DC, April 25-26, 2001 -
http://www.niso.org/news/events_workshops/netref.htmlويبليوجرافياتHadid, Peggy. Web-based Reference Services. Resources. A Web bibliography originally prepared to complement "Web-based Reference Services," / by Donna Reed and Rivkah Sass . -
http://www.multnomah.lib.or.us/lib/products/digref/resources.htmlSloan, Bernie. Digital Reference Services: A Bibliography. November 7, 2000. -
http://www.lis.uiuc.edu/~b-sloan/digiref.htmlWasik, Joan M. Digital Reference Resources. A Web bibliography originally published in Digital Reference Service in the New Millennium: Planning, Management, and Evaluation edited by David Lankes, John W. Collins III, and Abby S. Kasowitz Last update: April 4 2001. -
http://www.vrd.org/pubinfo/proceedings99_bib.shtml